Terms and
Conditions:
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF
USE CAREFULLY BEFORE USING THIS WEBSITE.
All users of this site agree that access to and use
of this site is subject to the following terms and
conditions and other applicable law. If you do not
agree to these terms and conditions, please do not
use this site.
Warranty Disclaimer:
This site and the materials and products on this
site are provided "as is" and without warranties of
any kind, whether express or implied. To the fullest
extent permissible pursuant to applicable law,
www.sallaInteriors.com disclaims all warranties,
express or implied, including, but not limited to,
implied warranties of merchantability and fitness
for a particular purpose and non-infringement.
Limitation of Liability:
www.sallaInteriors.com
shall not be liable for any special or consequential
damages that result from the use of or the inability
to use, the materials on this site or the
performance of the products. Applicable law may not
allow the limitation of exclusion of liability or
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
Typographical Errors:
In the event that www.sallaInteriors.com
mistakenly listed an incorrect price or specs
www.sallaInteriors.com reserves the right to
refuse or cancel any orders placed for product
listed at the incorrect price.
www.sallaInteriors.com reserves the right to
refuse or cancel any such orders whether or not the
order has been confirmed and your credit card
charged. If your credit card has already been
charged for the purchase and your order is
cancelled, www.sallaInteriors.com shall issue
a credit to your credit card account in the amount
of the incorrect price or a full credit which ever
applies.
Products
Availability:
In the event demand exceeds stock-at-hand
www.sallaInteriors.com will promptly inform you
of such delay or offer alternative item, store
credit or cancel order. Any special orders full
refund will not apply.
Communication:
Communication is extremely important; we ask that you provide www.sallaInteriors.com with a reliable email address, add us to your address book and provide us with a Day Time Phone Number. Keep in mind that a valid Day Time Phone Number is Mandatory for the delivery company to set up time for delivery.
Copyright:
The entire content included in this site, including
but not limited to text, graphics or code is
copyrighted as a collective work under the United
States and other copyright laws, and is the property
of www.sallaInteriors.com. ALL RIGHTS
RESERVED.
Code of Conduct:
Harassment in any manner or form on the site,
including via e-mail, chat, or by use of obscene or
abusive language, is strictly forbidden.
Impersonation of others, including a
www.sallaInteriors.com or other licensed
employee, or representative, as well as other
members on the site is prohibited. You may not
upload to, distribute, or otherwise publish through
the site any content which is libelous, defamatory,
obscene, threatening, invasive of privacy or
publicity rights, abusive, illegal, or otherwise
objectionable which may constitute or encourage a
criminal offense, violate the rights of any party or
which may otherwise give rise to liability or
violate any law.
Shipping:
Delivery Time
Allow 2-4 weeks from date order is placed.
Free Delivery in lower 48 States. Curbside delivery
only.
Ground Shipments – Your package will ship via
UPS; doorstep service. UPS will not notify you prior
to delivery. We will email you a tracking number
upon releasing your order. Please monitor your order
at www.ups.com for estimated date of delivery.
Freight Truck – Freight Truck deliveries are also referred to as "Tailgate Delivery"; the driver will move the items to the back of the truck. At that point you will need someone to move them into your building or residence. Deliveries are to ground floors only. If your order indicate “Liftgate Delivery” the driver will unload the order to a ground floor at your business or residence. A signature is required at the time of delivery. Common carrier deliveries are only performed Monday through Friday. An appointment by telephone is usually scheduled by the freight company, however it is not guaranteed.
At time of Delivery you MUST inspect all merchandise for damage. Inspect the outer packaging for any dents, crushing, punctures or soiled areas. DO NOT sign the delivery slip unless you have fully inspected the order to be Free of any visible damage. You agree not comply with our Damage claim process. In the event replacements are needed; they will be shipped out as stock permits. Upon receipt of your order www.sallaInteriors.com will email you a reminder on how to inspect and if necessary; how to handle a damage claim.
Cancellations:
All cancellation must be submitted in writing and Faxed to us. In the event your order was released to the carrier; you will be refunded full sale price less shipping and a 20% cancellation fee. If you order has not left our warehouse and in pick stage a full refund of the Sale Price less 20% cancellation fee will be applicable.
Return Policy:
A 20% re-stocking fee can apply. On Free Shipping items the shipping charges are included in the price but Shipping Fees will be deducted from the Sale price and you will be charged for round trip shipping cost incurred by www.sallaInteriors.com. Unfortunately, we cannot accept returns for assembled merchandise. All returns must be in their original packaging and in brand new condition. Items will not be authorized for return after 7 days from the delivery date. Your credit card will be refunded once www.SallaInteriors.com receives the returned merchandise and order has been inspected.
Damage
Policy & Procedure
If the exterior packaging has sustained
significant damage, refuse to accept the package and
return it to the delivery driver
and note
damage in the delivery receipt.
The clear delivery receipt confirms that the carrier
have completed delivery in the same condition the
shipment was in at time of pickup.
The delivery receipt is for the purpose of recording the facts at time of delivery and certifies the fright was received in good order unless otherwise noted. If a shipment is in a distressed condition, the consignee has the legal obligation to make a notation of the exact damage on the delivery receipt before accepting the delivery. The absence of an exception on the delivery receipt establishes that there was no question concerning the condition of the shipment at time of delivery.
In order for a carrier to hold
liability, a claim presentation must establish (1)
good order at time of pickup, (2) loss or damage at
time of delivery and (3) the dollar amount of the
loss. In the absence of carrier liability your claim
will be decline.
We ask our customers to promptly report damages to
us within 24 hours of delivery. Photos should be
taken of the damages and forwarded to Sala Interiors
via email. We do have
digital images
of your order prior to shipment to assist in the
claim process.
We do require pictures of the
damage sustained to the outer contents and the item
itself. Provide us with details regarding the
location; identify items with damages or parts
required. Upon receipt of the photos, we will
process the damage claim with the shipping company
only if we have damages noted in the delivery
receipt.
Once the claim is approved, we will replace the
item. We advise you not to discard any of the
original packaging material and the contents.
Replacement of a damaged item is contingent upon
approval of the claim. The
Freight Companies
are protected by Federal Law, allowing them 90 days
to resolve a claim.
At time of delivery neither
the driver nor the consignee noted damages to the
product this is considered concealed damage and the
consignee is responsible to file claim directly with
the carrier.
Contact Us:
Please contact us with any questions you have. We are here to serve you.
By Phone: 702 644-9013 From 06:00 AM To 07:00 PM
PST, Mon. - Sun.
By Email:
sales@sallainteriors.com
